Shipping Policy

Last updated: July 7, 2026

Thank you for shopping with MyCozyOasis. We are committed to processing and delivering your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Please note that processing times may be longer during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Times

Estimated delivery times vary depending on the destination:

• Standard Shipping: 7–24 business days

These delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to customs processing, local postal services, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. As a result, your items may arrive in separate packages and on different dates.

Customs, Duties and Taxes

For international orders, your country's customs authority may charge import duties, VAT, customs fees, or other applicable taxes.

These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

MyCozyOasis is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Unexpected Delays

While we work hard to ensure timely delivery, unexpected delays may occur due to customs inspections, weather conditions, transportation disruptions, high shipping volumes, or other events beyond our reasonable control.

We appreciate your patience and understanding should such delays occur.

Questions

If you have any questions about your order or shipping, please contact us through our Contact Us page or email us at:

support@mycozyoasis.com